Privacy Policy
Last updated: March 2025
mamateetastykitchen ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website at mamateetastykitchen.co.uk.
1. Information We Collect
We may collect the following personal information:
- Account information: name, email address, and password when you register.
- Order information: delivery address, phone number, and payment details (processed securely via Stripe — we do not store card numbers).
- Contact & feedback: any information you submit through our contact or feedback forms.
- Usage data: pages visited, device type, and browser — collected anonymously via analytics.
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmation and delivery updates
- To respond to your enquiries and feedback
- To improve our website and services
- To comply with legal obligations
3. Data Sharing
We do not sell your personal data. We may share it only with trusted third-party service providers who assist us in operating our website and delivering orders (e.g. Stripe for payments, email delivery services). These providers are bound by their own privacy policies and process data only on our instructions.
4. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal requirements. You may request deletion of your account and associated data at any time by contacting us.
5. Your Rights (UK GDPR)
Under UK data protection law you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
To exercise any of these rights, please contact us at hello@mamateetastykitchen.co.uk.
6. Cookies
We use essential cookies to keep you logged in and remember your cart. We may use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser. See our Cookie Policy for more details.
7. Security
We take reasonable technical and organisational measures to protect your data. Payments are processed by Stripe, which is PCI-DSS compliant.
8. Contact
For any privacy-related questions, please contact us at hello@mamateetastykitchen.co.uk or via our contact page.